Meet your
AI Restaurant
Ops Captain.

Pick a name. They get an inbox and workspace, ready to work for you.

For food operators juggling staff, suppliers, maintenance, reviews, and customer requests.

Briefs every location each morningFollows up with managers and suppliersEscalates only what needs approvalTurns complaints into location signalsKeeps notes and remindersWorks with filesReads news and contextConnects to your tools
Daily briefManager follow-upSupplier issuesReviews + catering
Get started for free

Free to start. No credit card required.

Works withGmailCalendarSlackGoogle SheetsQuickBooksGoogle Analytics+ more
Morning ops brief7:30 AM
12 locations, 5 need attention

Oven quote, lunch coverage, supplier short delivery, 2 reviews, 3 catering approvals.

Manager follow-upMarais
Lunch shift coverage missing

Asked manager for replacements and ETA. Owner approval needed only if overtime is required.

Supplier issueOpera
Butter delivery short by 30%

Follow-up sent. Recurring issue logged for weekly supplier review.

Maintenance3 PM
Approval: oven repair quote

EUR 420 quote for Saint-Germain. Vendor can come at 3 PM.

Reviews2 new
Complaint pattern detected

Slow pickup mentioned twice at Champs-Elysees. Draft replies ready.

AI Restaurant Ops Captainempla@yourgroup.my.empla.io
How it works

How it works

Stop being the router for every location issue.

EMPLA follows up with managers, suppliers, service providers, and customers, then brings only the important decisions back to you.

1

Forward the chaos

Manager updates, supplier messages, reviews, catering requests, and maintenance emails land with EMPLA.

2

It follows up

It asks for missing details, chases confirmations, organizes issues by location, and keeps threads moving.

3

You approve exceptions

Every morning you see what needs attention, what is already handled, and what needs your decision.

Live demo

Watch EMPLA turn daily food-ops problems into approval-ready decisions.

Maintenance, supplier issues, and customer problems arrive by email. EMPLA follows the thread and brings the owner a clean next step.

MaintenanceOven repair approvalManager email -> EMPLA follow-up -> owner approval request.
Connected inbox timeline
empla@yourgroup.my.empla.ioChronological thread from manager to EMPLA
1Manager email received8:12 AM
Subject: Oven 2 repair approval
From: Marco, Trastevere PizzaTo: empla@yourgroup.my.empla.io

Oven 2 is failing again. Vendor sent a EUR 420 quote. We have 38 dinner bookings tonight.

2EMPLA asks for missing context8:14 AM
Subject: Re: Oven 2 repair approval
From: EMPLATo: Marco, Trastevere Pizza

Send photo, quote, production impact, and backup oven status. I will prepare the approval note.

3Manager reply completes the thread8:21 AM
Subject: Re: Oven 2 repair approval
From: Marco, Trastevere PizzaTo: empla@yourgroup.my.empla.io

Photo attached. Backup oven covers about 60%. Vendor can come at 3 PM if approved before noon.

Collecting missing contextChecking location impactPreparing owner approval
AI Restaurant Ops Captainempla@yourgroup.my.empla.io
Owner email ready
Subject: Approval needed: oven repair8:26 AM
From: empla@yourgroup.my.empla.ioTo: owner@restaurantgroup.com

Hi,

Approve EUR 420 oven repair to keep the 3 PM vendor slot and protect dinner service.

  • Location: Trastevere Pizza
  • Impact: Dinner prep at risk
  • Quote: EUR 420, 3 PM slot
  • Context: Same oven failed last month

Reply with approve, another option, or more context.

SupplierMissing produce deliverySupplier delay -> EMPLA checks alternatives -> owner sees the clean choice.
Connected inbox timeline
empla@yourgroup.my.empla.ioChronological supplier and manager thread
1Supplier delay arrives7:48 AM
Subject: Tomato delivery delayed
From: Fresh Valley ProduceTo: empla@yourgroup.my.empla.io

Roma tomatoes will arrive tomorrow, not today. We can send cherry tomatoes by 11 AM if approved.

2EMPLA checks the location impact7:55 AM
Subject: Re: Tomato delivery delayed
From: EMPLATo: Kitchen manager

Confirm current tomato stock, expected lunch covers, and whether cherry tomatoes work for today specials.

3Manager reply adds context8:04 AM
Subject: Re: Tomato delivery delayed
From: Kitchen managerTo: empla@yourgroup.my.empla.io

Stock covers lunch only. Cherry tomatoes work for the special, but add EUR 86 cost.

Checking stock impactComparing supplier optionsDrafting approval summary
AI Restaurant Ops Captainempla@yourgroup.my.empla.io
Owner email ready
Subject: Approval needed: produce substitution8:11 AM
From: empla@yourgroup.my.empla.ioTo: owner@restaurantgroup.com

Hi,

Approve cherry tomato substitution so lunch and dinner service stay covered today.

  • Supplier: Fresh Valley Produce
  • Risk: Dinner special unavailable
  • Extra cost: EUR 86
  • Deadline: Approve before 9 AM

Reply with approve, another option, or more context.

CustomerBad review with refund requestReview alert -> EMPLA collects order context -> owner gets a safe response.
Connected inbox timeline
empla@yourgroup.my.empla.ioChronological review and order thread
1Review alert arrives9:06 AM
Subject: 1-star review: cold delivery
From: Reviews digestTo: empla@yourgroup.my.empla.io

Customer says order arrived cold and asks for a refund. Location: North Market Cafe.

2EMPLA asks for order details9:09 AM
Subject: Re: 1-star review: cold delivery
From: EMPLATo: North Market manager

Send order ID, delivery time, courier notes, and whether this customer has ordered before.

3Manager reply completes the context9:18 AM
Subject: Re: 1-star review: cold delivery
From: North Market managerTo: empla@yourgroup.my.empla.io

Order ID 4812. Courier was 22 minutes late. Regular customer, 11 prior orders, no previous complaints.

Reading review contextChecking customer historyDrafting owner-safe reply
AI Restaurant Ops Captainempla@yourgroup.my.empla.io
Owner email ready
Subject: Approval needed: review response9:25 AM
From: empla@yourgroup.my.empla.ioTo: owner@restaurantgroup.com

Hi,

Approve a refund plus apology note for a regular customer affected by courier delay.

  • Location: North Market Cafe
  • Customer: 11 prior orders
  • Cause: Courier 22 min late
  • Draft: Refund + apology ready

Reply with approve, another option, or more context.

Connected operations stack

One employee moving across every operational thread.

Email, calendar, Slack, Sheets, finance, analytics, manager updates, reviews, POS exports, suppliers, and maintenance requests become one daily operating surface.

Locations

Briefs and issues by store

People

Managers, suppliers, vendors, customers

Decisions

Quotes, repairs, staffing, complaints

Follow-through

Replies, reminders, approvals, logs

O
Gmail
Calendar
Slack
Google Sheets
QuickBooks
Google Analytics
Google Drive
Google Reviews
Toast
Square

What you can ask EMPLA

Built for the work that falls between your systems.

Morning operations brief

Urgent issues, revenue signals, complaints, pending approvals, and follow-ups summarized by location.

Manager follow-up

Asks location managers for missing photos, shift status, confirmations, checklist updates, and open issues.

Supplier coordination

Chases delivery confirmations, missing items, quotes, invoices, renewals, and delayed supplier replies.

Maintenance coordination

Collects details, asks for photos, contacts vendors, compares options, and prepares approval requests.

Catering inbox

Handles event requests, custom cake details, group bookings, deposits, reminders, and quote preparation.

Reviews and complaints

Drafts brand-consistent replies, escalates serious issues, and spots recurring patterns by location.

Put EMPLA to work

Free to start. No credit card required.

The shift

From owner-as-router to owner-as-approver.

You still make the decisions that matter. You stop chasing every update yourself.

Before

Managers, suppliers, customers, and vendors all escalate to you directly.

With EMPLA

Threads are chased, grouped by location, and summarized with clear approvals.

Result

You see the day before it becomes a fire drill.

For food operators

Designed for busy food operators, from one demanding location to a growing restaurant group.

Restaurants, bakeries, cafes, and food retail groups have the same operational problem: too many small issues spread across too many people. EMPLA makes the follow-up visible.

Get started for free

Start with a daily brief. No credit card required.

Pricing

Simple, transparent pricing

Start with a free trial.
Upgrade when you’re ready.

Annual saves you up to $360 per year (~21%)
Starter

For individuals who want help with everyday admin.

$19/mo
$15/mo
save $48 every year
Start with 400 free credits
600credits / month
Need more? Buy extra credits anytime.
  • Learns and remembers your preferences
  • All integrations
  • Email support
Most Popular
Professional

For professionals and small businesses delegating every day.

$49/mo
$39/mo
save $120 every year
Start with 400 free credits
2,000credits / month
Need more? Buy extra credits anytime.
  • Learns and remembers your preferences
  • All integrations
  • Email support
Business

For small teams and growing businesses using EMPLA across roles.

$149/mo
$119/mo
save $360 every year
Start with 400 free credits
6,600credits / month
Need more? Buy extra credits anytime.
  • Learns and remembers your preferences
  • All integrations
  • Email support

Pick a plan, start with 400 free credits.
Keep going when EMPLA is already saving you time.

FAQ

Questions owners ask before hiring EMPLA.

Who is EMPLA for?

Restaurant groups, bakeries, cafes, food retail operators, and hospitality owners running multiple locations who need daily visibility without becoming the human router.

Does this replace my POS, scheduling, or restaurant software?

EMPLA is not another management platform. It works around the tools and inboxes you already use, follows up with people, organizes issues, and brings owner-level decisions back to you.

Can it book repairs or approve spend?

Sensitive actions require approval. It can collect details, contact vendors, compare availability and cost, draft replies, and ask before booking repairs, accepting quotes, or committing spend.

Which channels can it work with?

Email, calendar, Slack, Sheets, Drive, finance tools, analytics exports, review notifications, supplier messages, manager updates, and other workflows you connect or forward.

What do I get first?

The first value is a morning operations brief: which locations need attention, what is waiting for approval, and what follow-ups are already moving.

Is my business data safe?

EMPLA only works with the tools you connect and the tasks you assign. Approval gates are designed for sensitive decisions.

Give every location a captain.

Start with a daily brief. Then let EMPLA follow up while you focus on the decisions that matter.

Get started for free

Free to start. No credit card required.